Danish humor is a tricky thing for many foreigners. Danes compete with the Brits for world leaders in dry humor and sarcasm, but it can be hard for foreigners to figure out what’s a joke and what’s not.
In Denmark, if you drop the ball at work, drop your lunch entrée down the front of your business shirt, or make a fool of yourself for any other reason, you’re supposed to be able to laugh at your own bumbling.
In fact, the Danes have a tradition called the kvajebajer (failure beer) or kvajekage (failure cake.)
The person who makes a big mistake offers this beer or cake to others as a way of playfully admitting that he or she failed to live up to expectations.
One of my LinkedIn contacts, for example, worked for a company that failed to meet an important delivery date by two days. When it finally delivered the product, it also delivered a brightly-colored “failure cake”, which everyone took a few moments of the workday to enjoy.
Making fun of yourself can be fun and light-hearted, but Danish humor is not always so gentle.
Unik, the spokesman for a chain of cosmetics shops, says “I don’t shop here.” Classic Danish humor.
When directed at others, Danish humor is a perennial source of confusion for foreigners, and it can be a source of misunderstanding and discomfort in the office.
The basis of Danish humor is keeping people’s egos in line by cutting down anyone who thinks himself better than others. At its best, it’s self-deprecating, good-natured and playful, but it can also be dry, dark, and weird, and occasionally passive-aggressive and cruel. It is rarely laugh-out-loud funny.
For example, I was in a meeting held at one of the renovated 18th-century buildings beloved by the Danish creative class. We were upstairs in a room that had been converted from an attic. Thick wooden beams held up the slanting walls.
One of the meeting participants reached down to plug in her computer and, sitting up too quickly, bashed her head against the thick beam. There was a loud “thunk” as her skull hit the heavy wood, and an uncomfortable moment as she clutched her aching head.
Then someone in the room broke the silence. “No damage done,” he said cheerfully. “Not much in there anyway.”
She was Danish – she thought it was funny. Someone else might not have.
For Danes, biting sarcasm is seen as proof of intelligence, confidence and wit. Foreigners already dealing with cultural confusion don’t always see it that way, particularly if the sarcasm is coming from their supervisor.
Most Danes are smart enough to avoid the worst aspects of Danish humor with newcomers, but sometimes a little barbed comment slips out anyway.
For example, if you arrive at a meeting a few minutes late, the meeting leader might say drily, “I hear you can buy watch batteries at the supermarket these days.” That’s a joke – and a reminder that tardiness is not appreciated.
It’s often said that when a foreigner is included into a circle of Danish humor, it’s because Danes know they can take it, and that they have accepted you as part of the group.
Until then, remember that if a Dane seems to be making fun of you, they are trying to laugh with you, not at you.
Or they are trying to get you to fall in line. It’s hard to be sure.
If you’re not sure if what someone is saying is supposed to be a joke, ask them.
While passive-aggression is common in Denmark, open warfare is not.
Don’t raise your voice. Don’t yell. Don’t wave your arms around to make a point. (The Danes have a saying for people they see as too expressive – “he has big arm movements.”) And never, ever lose your temper.
In many cultures, losing your temper is seen as a sign of power and passion. Make a scene is a way of showing that you really care about something. If that something is an important personal relationship or an honorable political position, losing your temper is seen as noble and justified.
This is not true in Danish culture, where losing your temper is seen as a sign that you are childish, unable to control yourself, and basically untrustworthy.
Danes immediately lose respect for someone who “melts down.” If you think you’re going to blow your top at work, excuse yourself and go take a walk. (I’ve done it myself a few times.)
Someone who has been on the receiving end of your anger won’t forget quickly, and won’t be afraid to tell his friends or business contacts about your “crazy” behavior.
You never want to have an enemy in a small country like Denmark, where you will meet the same people again and again.
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Image mashup copyright Kay Xander Mellish 2024
Read also:
April Fool’s in Denmark and the rough game of Danish humor
The Kvajebajer, or “Failure Beer”, and what it means for Danish working culture
In some countries, such as the US, “working sick” is a badge of honor. You are supposed to be so dedicated to your team or to the assignment that you come to work even if you have a bad cold or a slight fever.
In Denmark, the opposite is true. If you feel you’ve got the beginnings of something that could be contagious, particularly a stomach virus, you are considered a better team member if you stay home that day and care for your health. You are not expected to work from home or answer emails if you are ill.
It’s also considered OK to take a day or two off if you have a sick child at home, although in these cases you may be asked to participate in a phone meeting or some other work-related activity while your little darling sleeps.
Kay Xander Mellish’s TEDx Talk “The Privileged Immigrant” looks at highly-educated immigrants who choose to relocate for professional or personal reasons.
What responsibilities do these privileged immigrants have to the places where they’ve chosen to live?
In the talk, which was delivered April 14, 2018 at TEDx Odense, Kay suggests that immigrants with options need to research the basic values of the place where they intend to move in order to make sure that their own values are in line with the people who already live there.
A Danish business meeting is just one element of the Danish decision-making process – which can be extensive, as the people involved seek consensus on whatever issue is being discussed. There’s an old Danish saying that “A disagreement is a discussion that ended too soon.”
So get to the meeting location precisely on time – or even a couple of minutes early – and be ready to say your piece. On some occasions, you should also be ready to be in it for the long haul.
One thing that sets apart Danish (or Nordic) meetings is that every single person, from the boss down to the student helper, will be having his or her say on the matter at hand.
Denmark’s highest-circulation newspaper, the Jyllands-Posten, published an extensive interview with “How to Work in Denmark” author Kay Xander Mellish about working culture in Denmark.
Accompanied by photos taken at the Copenhagen headquarters of Carlsberg, Kay’s former workplace, the article goes into Kay’s reasons for coming to Denmark and her observations about the Danish workplace.
More than 200,000 foreigners are now at work in Denmark, according to the Confederation of Danish Industry. But the fine points of business etiquette in Denmark can be tricky for non-Danes. Many of the “rules” are unwritten, and Danes have expectations of their business partners they might not always be aware of themselves.
In an article for TheLocal.dk, Kay talks about some of these unsaid expectations and unwritten rules of Danish business etiquette.
To celebrate the fifth anniversary of the “How to Live in Denmark Podcast” – which launched in summer 2013 and has since racked up more than a million downloads – I wanted something special and memorable.
I had long been a fan of Danish cartoonist Claus Deleuran’s 1992 image, “Danes, Danish, More Danish”, done for an exhibit at the Nikolaj Kunsthal, but had always been frustrated that it only seems to exist online small, low-res versions.
I thought it would be fun to recreate it – and as long as I was redrawing it – to reflect the Denmark of today.
Although I have drawn cartoons in the past, this particular image is not drawn by me. I commissioned Polish graphic artist Karolina Kara to help me to create it, explaining to her exactly how I wanted each of the characters to appear.
I also gave her photos to work with, such as a picture of the trademark “Copenhagen bench” the beer drinkers are sitting on in the foreground to the right.
When you get your first pay slip from a Danish company, the first thing you’ll probably notice is how small it is. What you thought would be your income in Denmark will have been diminished by Denmark’s world-champion income taxes.
Understanding your Danish taxes can be tricky, however, because they are divided into so many different parts.
Understanding your Danish taxes
The most important two lines on the pay slip are brutto, which is what your employer is paying you, and netto, which is what you’ll actually get to take home. In between will be several lines of taxes you must pay.
Kay Xander Mellish’s new book on Danish working culture, How to Work in Denmark, has received extensive coverage in the Danish media, including an appearance on the nationally-televised “Go’ Morgen Danmark” to publicize the book.
Kay also stopped by the P1 Morgen studios in DR Byen to discuss the book (listen here). She also chatted with Anders Christiansen on Radio 24-7 about the ins and outs of Danish working culture, and appeared with Karen Høgh on her Solopreneur podcast.