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Books, Denmark and the USA, Working in Denmark: Danish Business Culture

Working with Americans: Tips for Danes – Get the book!

Working with Americans: Tips for Danes, my new book, is now available!

Many Danes work for companies that are US-owned or have US divisions. Others deal with American colleagues on the telephone or online every day. Some even travel to the US to meet customers, suppliers or colleagues.

Because Danes speak great English and are exposed to so much American TV, movies, and radio, they tend to think that they have a handle on the American culture and way of doing business.

As the great American composer George Gershwin once wrote, “It ain’t necessarily so.”

Working with Americans: Tips for Danes covers aspects like:

  • What should you expect in meetings and negotiations with Americans?
  • How can you make small talk with your American colleagues – and which topics should you avoid?
  • What do American employees really want from a manager?
  • Why do your US customers expect you to be available all the time?
  • Why won’t American employees go outside their job descriptions?

Book an event
If you represent a company or organization and would like to have an American keynote speaker in Denmark make a presentation to your group, contact Kay via this site’s contact form for more information.

Alternately, you can read more about all of Kay’s events on the How to Live in Denmark events page.

Flip Book Working with Americans Working with Danes

Buy Kay Xander Mellish’s new book, Working with Danes: Tips for Americans/Working with Americans: Tips for Danes on our webshop, or at Amazon, Saxo, Google Books, Apple Books, Barnes & Noble Nook, or via our webshop.

Or follow Kay on LinkedIn.

Read also:
Tips for Danes working with Americans, and Americans working with Danes
Danish Managers and American Managers: 5 big differences
Tips for Working with Americans in Børsen
US and Denmark: The enthusiasm gap
Amerikansk foredragsholder Kay Xander Mellish

Stories about life in Denmark

Danes and Boats

Denmark is a boating nation, from the days when the Vikings built innovative ships to the present, when the coast is dotted with marinas for pleasure boats.

The country has won 30 Olympic medals in sailing – 12 of them gold. That’s more than it has won in any other sport.

And many of the comforts of the Danish welfare state were paid for by the (now reduced) profits of Maersk, the world’s largest operator of container ships.

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Stories about life in Denmark

Denmark and World War II: Thoughts on an anniversary

Anyone who takes a walk around Copenhagen is bound to run across one of the hundreds of concrete bunkers that were built to defend Danes from air raids during World War II.

There are a couple in the park near my house, huge slabs of grey concrete now partially covered by greenery. Many of the interiors have been renovated, and the bunkers are very popular with up-and-coming rock bands, who use them as soundproof rehearsal halls.

The bunkers were never used for their intended purpose.

The German occupying force rolled in by land, and Denmark surrendered almost immediately – the flat Danish landscape would have been no match for the powerful Nazi tank divisions of 1940. Denmark was occupied for more than 5 years.

Tomorrow evening – Monday, May 4, 2020 – many Danes will put a candle in the window to mark the 75th anniversary of the end of that occupation.

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Podcasts, Stories about life in Denmark

Animals and Denmark – and which animal represents Denmark best?

Among the many cultural questions I ask audiences during my How to Live in Denmark Game Show is “Which animal represents Denmark best?”?

There never seems to be an obvious or generally agreed-upon answer. Sure, the bear represents Russia, the elephant Thailand, and the bald eagle the United States. But what about Denmark?

Denmark does have a national animal – the mute swan (Cygnus olor) – but an image of a swan doesn’t provoke the kind of immediate association with Denmark that, say, a koala bear does with Australia.

That said, mute swans are easy to find in Denmark. You can see them sailing down the quiet streams of the country’s historical parks, such as the vold in Fredericia or Utterslev Mose in suburban Copenhagen.

But these strong, individualist, and often angry animals are a strange fit for a country that prides itself on co-operation and peacefulness. They’re also not really mute – in fact, they have a noisy hiss that can signal an attack if they feel their nest is threatened.

Given that these muscular birds are about a meter tall and their wingspan can be twice that, you may feel threatened too.

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Stories about life in Denmark

Denmark’s Weapons Against COVID-19: Early Action, High Trust—and a No-Nonsense Queen

The worst-case coronavirus scenario is as terrifying in Denmark as it is everywhere else. There is no guarantee that the Danish health system will have the resources to help everyone who needs care. And the economy might be in tatters when the quarantine ends.

But for now, there is a certain pleasure in watching the gentle social machinery of the Danish state swing into action.

At the lakes in downtown Copenhagen—the city’s former moat—kindly city employees in safety vests make sure everyone runs or strolls in a clockwise direction, minimizing the chance of close face-to-face encounters.

The Danish police sent a friendly message to every mobile telephone in the country, reminding recipients to practice social distancing as you “enjoy your weekend.”

And Prime Minister Mette Frederiksen made an appearance on the Instagram account of Denmark’s top Gen-Z influencer, Anders Hemmingsen. She empathized with teens’ desire to go out and party, but encouraged them to stay home and tolerate their parents for a little longer.

I occasionally write for other media outlets and websites. The above is an excerpt for a piece about how Denmark handles coronavirus that I wrote for Quillette, an international magazine devoted to free thought.

Read the entire piece in Quillette here.


Hear all our How to Live in Denmark podcasts on Spotify and on Apple Podcasts.

Read more:

COVID-19 in Denmark: A few thoughts

Stories about life in Denmark

Coronavirus and Denmark: A few thoughts

The first Danish Coronavirus case was diagnosed on February 27, and so many things have changed in Denmark over the past four weeks.

Most notable, of course, is the misery of the people infected with the virus, the pain of the families who have lost loved ones, and the Herculean efforts of the health care workers who care for them.

But daily life has changed for ordinary citizens as well, and not just because many of us aren’t quite sure what will be happening with our jobs and exactly how we will be paying the rent in the future, not to mention all that online shopping from home we’ve been doing during quarantine.

Schools are closed, with the kids (more or less) learning from home, and many of their parents are (more or less) working from home too. Cinemas, shops, gyms, and swimming halls have been shut down in an attempt to break the chain of infections. Concerts and sporting events are canceled.

Confirmations scheduled for the spring have been put off – a crushing disappointment for the teenagers who have spent the past 6 months in Bible studies with hopes of a big spring party.

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Denmark and the USA, Stories about life in Denmark, Working in Denmark: Danish Business Culture

Tips for Danes working with Americans, and Americans working with Danes

As an American who has lived in Denmark for more than 10 years, I’m often asked for tips by Danes working with Americans.

It’s usually the smartest people in the organization who ask the question: others seem to assume that because they speak great English and have watched every episode of “Friends” or “Breaking Bad” they have a good enough handle on the American culture way of doing business. As the great American composer George Gerwshin once wrote, “It ain’t necessarily so.”

Here are a few tips taken from my new book “Working with Americans: Tips for Danes“, which is available on Amazon, Saxo, Google Play, iTunes, and from our own webshop.

Fear of lawyers and lawsuits

U.S. companies and employees live in constant fear of litigation. When I first arrived in Denmark, I remembered being shocked at traditions that could make an American liabilities lawyer rich. Whether it was bonfires at a børnehave, hot coals to warm your hands on at Tivoli, or drunk studenter falling off the back of trucks, I couldn’t help thinking about how a stupid or careless person might injure himself and sue.

American businesses think about this all the time, since they have two things on their mind: how to stay in business at a profit, and how to avoid litigation, since the second can make the first impossible. Every business decision, every product development or marketing technique, every hiring and every firing, has to be looked at through the lens of : Can we be sued for this?

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Denmark and the USA, In the Media

USA Denmark Cultural Differences

Interested in the USA Denmark cultural differences?

As a companion to her new book, “Working with Danes: Tips for Americans”, Kay Xander Mellish has created a selection of articles about US business culture vs Danish business culture.

Kay discusses business culture in Denmark, with its emphasis on low hierarchy and trust, as well as business etiquette in Denmark, such as highlighting group achievements over individuals and not singling any person out for blame.

She even offers a few quirky tips for people interested in moving to the USA from Denmark or how to move to Denmark from the USA.

Kay is an author, speaker, and cultural coach based in Copenhagen, Denmark.

Her new book is a companion volume to her previous book, “Working with Americans: Tips for Danes” which was published in 2019.

(Læs det på dansk: Kuturforskel mellem Danmark og USA.)

Book an event
If you represent a company or organization and would like to have an American keynote speaker in Denmark make a presentation to your group, contact Kay via this site’s contact form for more information.

Alternately, you can read more about all of Kay’s events on the How to Live in Denmark events page.

Flip Book Working with Americans Working with Danes

Buy Kay Xander Mellish’s new book, Working with Danes: Tips for Americans/Working with Americans: Tips for Danes on our webshop, or at Amazon, Saxo, Google Books, Apple Books, Barnes & Noble Nook, or via our webshop.

Or follow Kay on LinkedIn.

Stories about life in Denmark, Working in Denmark: Danish Business Culture

Finding a job in Denmark as a foreigner: Some tips from my experience

If you’re a foreigner, finding a job in Denmark is not easy, but it can be done. It depends a lot on what you can do. And what you can do better than a Dane. Because, let’s be frank here, if all things are equal between you and a Danish person, they’re going to hire the Danish person.

The Danish person knows the language, the Danish person knows the culture, the Danish person knows not to bring Brie cheese to the Friday shared breakfast. In every Danish office I’ve ever worked in, there’s been a Friday shared breakfast, and they always eat exactly the same cheese. Sliced, medium-sharp Riberhus Danbo cheese.

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Podcasts, Stories about life in Denmark

Drinking in Denmark

Earlier this year, my daughter and I visited several Danish high schools to help her decide where she’ll continue her education. We looked at the classrooms, and at the laboratories – my daughter likes science. We looked at the athletic faculties, and we looked at the bars.

Yes, most of the high schools we visited had a bar, or at least a café where they serve the students beer on tap, or hard cider in cans, or alco-pops in bottles when they want to relax after class.

Now, high school students are usually 16 to 19 years old, and the legal purchase age for wine and beer in Denmark is 16, so it’s all totally legal.

It’s just a bit surprising when you come from anyplace where teenagers are encouraged not to drink alcohol to find a bar conveniently located next to the school gym.

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